Stone, masonry, class-A pipe and stoves - swept, inspected and photographed.
Creosote is not one substance. First stage is flaky soot that brushes off. Second stage is crunchy and layered. Third stage is a hard black glaze that has run down the flue wall like tar and set - and that is the one that carries a chimney fire.
Which one you get is decided by how the appliance is run, not how much wood goes through it. A stove burning steadily at temperature keeps the flue hot and the deposits light. A stove lit for a weekend and left to go out, in a cabin nobody heats the rest of the week, runs the flue cool and wet on every cycle and lays down the glaze. That is why the worst flues we open in this county are not in the houses that burn the most wood. They are in the cabins that burn occasionally.
There is a second thing that goes up a chimney here and it is not creosote. Ponderosa drops needles and cones continuously, and an open or badly capped flue under a canopy collects them all summer. We pull handfuls out most weeks in September. That is a blockage and a fire load sitting directly above a firebox somebody is about to light.
Around Show Low and Snowflake you get stone and brick with clay tile, where the questions are crown condition, mortar joints and whether the tiles have shifted. Up in Pinetop and Lakeside the cabins mostly vent through stainless class-A insulated pipe - no masonry to fail, but joints work loose, storm collars perish and the inner wall can corrode where an appliance runs cool.
Pellet appliances are their own category and get treated as such. They vent through small diameter pipe, often horizontally through a wall, and what accumulates is fine grey fly ash rather than creosote. It does not burn the way creosote does, but it blocks the vent and blinds the exhaust blower, and a blocked pellet vent shuts the stove down in January. Pellet vent work belongs with stove service as much as with sweeping, and we usually do the two together.
September and October are the busy weeks and they fill first. If the appliance is your main heat, book before the first cold snap. Cabins and weekend places are better done in the shoulder season, while the roads are dry and there is still time to fix what turns up.
Tell us how you burn and how long it has been. If it does not need sweeping this year we will say so.
Get a Free QuoteA firm price on the phone before anyone has seen the chimney is the most reliable marker of the operators this trade is known for. It works because it gets revised - and it gets revised once the technician is already on your roof.
We will give you a range on the phone. Most single-flue sweeps land between $180 and $280, and a firm number once we know the roof pitch, the appliance and whether it is one flue or three. Tall stone chimneys, steep metal roofs and anything needing rope access cost more, and you will know that before we book rather than after.
The other half of the same problem is the finding that appears mid-job. If we open something and find a genuine surprise, we stop and show you the photograph, and you decide. Nothing gets added to the invoice that you have not looked at first - and if you are three hours away in the Valley, that means it gets emailed to you before we carry on.
Whichever the system wants. Most masonry chimneys we do from the top down; most stove and pellet installations come apart more cleanly from below. Snow-loaded metal roofs we will not walk, and we will reschedule rather than take the risk.
No. Drop cloths over the hearth and floor, HEPA vacuum running the whole time, and the firebox opening sealed while the brush is working. If we make a mess we clean it - that is the job, not a favour.
Yes, and they need it annually. Pellet exhaust is fine fly ash rather than creosote, so the fire risk is lower, but it blocks the vent and cakes the exhaust blower - which is what shuts the appliance down mid-winter.
Describe the job or send a photo. We answer questions free, before you book.